Introduction

Good News Go (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and mobile application (collectively, the “Platform”).

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Platform. By accessing or using Good News Go, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

We collect information about you in various ways. The information we may collect on the Platform includes:

1.1 Account Registration Information

When you create an account with Good News Go, we collect:

  • Your name
  • Email address
  • Password (encrypted and securely stored)
  • Optional profile information (profile photo, bio)

1.2 Usage Information

We automatically collect certain information about your interaction with our Platform:

  • Which devotionals you listen to or download
  • The duration and frequency of your listening sessions
  • Your playback preferences and bookmarks
  • Device information (device type, operating system, browser type)
  • IP address and general geographic location (country/city level only)
  • Pages visited and features accessed
  • Dates and times of your activity

1.3 Payment Information

If you make any purchases through our Platform, we collect payment information such as credit card details. However, we do not store or process payment information directly. All payments are processed securely through third-party payment processors (e.g., Stripe, PayPal) that comply with industry standards.

1.4 Communication Information

If you contact us via email or through our support channels, we collect the content of your messages to respond to your inquiries and improve our services.

1.5 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your user experience and analyze Platform usage. These technologies help us remember your preferences, understand how you use our Platform, and improve our services.

2. How We Use Your Information

Good News Go uses the information we collect for the following purposes:

  • Platform Functionality: To create and maintain your account, enable you to listen to and download devotionals, and provide the services you request
  • Personalization: To customize your experience and recommend devotionals based on your listening history and preferences
  • Communications: To send you service-related announcements, account notifications, and responses to your inquiries
  • Security: To detect, prevent, and address fraud, abuse, and other security concerns
  • Analytics: To analyze usage trends, understand how users interact with our Platform, and improve our features and functionality
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Backup and Recovery: To create backups and ensure the safety and integrity of our systems
✓ What We Do NOT Do: We do not use your personal information for marketing purposes, and we do not sell, share, or trade your data with third parties for their marketing or advertising purposes.

3. Data Sharing and Disclosure

3.1 No Third-Party Marketing

We are committed to protecting your privacy. We do not sell, rent, lease, or share your personal information with third parties for marketing, advertising, or any commercial purposes. Your data is yours alone.

3.2 Limited Sharing Scenarios

We may disclose your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf (such as payment processors, cloud hosting providers, and customer support platforms). These vendors are bound by strict confidentiality agreements and are only authorized to use your information as necessary to provide services to us.
  • Legal Requirements: We may disclose information when required by law, legal process, or government requests, such as court orders, subpoenas, or regulatory investigations.
  • Safety and Security: We may disclose information to protect the rights, privacy, safety, or property of Good News Go, our users, or the public against fraudulent, abusive, or harmful activity.
  • Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice if such a change occurs.

3.3 No International Data Transfers for Marketing

We do not transfer your personal information to third parties outside your country of residence for marketing or advertising purposes.

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and our servers
  • Password encryption using industry-standard hashing algorithms
  • Secure data storage with access controls limited to authorized personnel
  • Regular security audits and vulnerability assessments
  • Secure deletion procedures for data no longer needed

However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.

5. Your Rights and Choices

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and to request a copy of your data in a portable format.

5.2 Correction and Deletion

You can update your account information at any time through your account settings. You may also request that we delete your personal information, subject to legal retention requirements.

5.3 Communication Preferences

You can manage your communication preferences and opt out of non-essential notifications through your account settings. You may unsubscribe from promotional communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

5.4 Cookie Management

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our Platform.

5.5 Regional Privacy Rights

Depending on your location, you may have additional rights under applicable privacy laws (such as GDPR, CCPA, or similar regulations). Please contact us for information about rights specific to your jurisdiction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain your account, and comply with legal obligations. Specifically:

  • Account Information: Retained while your account is active and for a reasonable period afterward to comply with legal requirements
  • Usage Data: Retained for analytics purposes, typically for 12 months
  • Payment Information: Retained only as long as necessary for transaction purposes and regulatory compliance (not stored by us directly)
  • Backup Data: May be retained longer for disaster recovery purposes

Upon account deletion, we will remove your personal information unless we are required by law to retain it or have a legitimate business reason to do so.

7. Children’s Privacy

Good News Go is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will immediately delete that information. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Links

Our Platform may contain links to third-party websites and applications. This Privacy Policy applies only to Good News Go. We are not responsible for the privacy practices of linked websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

9. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Platform and updating the “Last Updated” date. Your continued use of the Platform after changes become effective constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Good News Go Support

Email: [email protected]

Website: www.goodnewsgo.com

Support Page: www.goodnewsgo.com/support

We will respond to your inquiry within 30 days.

11. Jurisdictional Information

This Privacy Policy is governed by applicable federal and state privacy laws. If you reside in a jurisdiction with specific privacy regulations (such as the European Union, California, or others), you may have additional rights. We comply with all applicable laws and regulations in the jurisdictions where we operate.